Cannot download zip file from google drive

I shared this experience, because my scared customer wrote to me ASKING ME PLEASE to share with her the file directly with a ZIP direct dowload URL, as i usually did before to use Nextcloud.

I discovered Nextcloud less than 3 weeks ago and i’m in love with it. So i’m using it installed on a VPS, learning to use it. So progressively i’m using it with customers (Talk app is simply wonderful!!).

Specifically, in this ZIP file i was sharing with my accountant (sorry, she is my provider, no my customer! hehehe) the accountancy files of my last 2 months. Hehe, although you’re thinking about it: it’s IMPOSSIBLE to give this “kind of people” a shared access to the XLS files (i’ve installed OnlyOffice too) or the folders in Files app… this kind of “collaborative work methods” are still 2 light years away for the “normal people”. At least on my country. For this reason, although the files zipped are already stored and edited on my Nextcloud, i decided to “simply” share a ZIP file for download. And even then there have been technical problems along the way!

So -maybe being a bit stubborn- i decided not to give up to share my PRIVATE DATA without using Nextcloud and his password-protected download (and with expiry date) and i adopted a “didactic tone” in my answer to her, and i explained with screenshots how to download the file and assuring her that IT REALLY THERE IS NOT RISK on download that file. Sincerely… i’ve not received yet a confirmation by her about the successful download. I hope yes.

So, i think that there are probably more people in this forum which has experienced THE SAME SITUATION. Please, share your thoughts in this sense. Do you react/response in another different way than this mine? I recognize that sometime i’m quite rude or abrupt with third people. So i really would like to read other ways to see this matter.

Thanks in advance!
Cheers.